I have bought Deluxe but do not see Deluxe status in game

If you have purchased a Deluxe membership and you are not Deluxe within your account, or did not receive your giftbox, points, Super Deluxe item or gift pet Secret Code, please call  our help desk at 1-888-818-8770 from 9am – 5pm, Mon – Fri or email us directly at ganzestorecs@ganz.com

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