Does this help?

I forgot my password
Updated 2012-04-09 15:55:42
To reset your password, follow the steps below:

  1. Click on the “Log in” link on the top right-hand corner of the homepage.

  2. Click on the “Forgot Password?” link.

  3. Click on the "Request a Password Reset Link" link.

  4. Enter your email that you originally registered for a Ganz eStore account.

  5. Click “Continue” and a “Password Reset link” will be sent to you via email.